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Employer Support for Employees Impacted by Racism on our Streets
This brief guide is aimed at helping employers support employees impacted by the racism we are seeing on our streets.
It includes references to other useful guides and resources that we offer, including our:
-Hate Crime guides;
-Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment); and our
-Knowledge Nugget webinar on having Respectful Conversations.
All are available via our Employment Document Toolkit. The Hate Crime guides and the Joint Declaration are in the Workplace Bullying section, while the Respectful Conversations webinar is in the Knowledge Nuggets section. Registration for our Toolkit is free of charge.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Hiring young people
There are certain laws that protect the employment rights of young workers. Such laws are around health and safety, what jobs young workers can do, when they can work and how many hours they can work. If you want to employ young people — in some cases, this can include people up to the age of 25 — it is important to be aware of your legal responsibilities.
Calculation of Holiday entitlement for Term Time/Part year Workers
The Supreme Court decision handed down in the case of Harpur Trust v Brazel on 20th July 2022 has now provided clarity on how statutory leave entitlement for workers who are described as part year workers (i.e. workers who work for varying hours during only certain weeks of the year but have a continuing contract throughout that year), should be calculated.
LRA ‘Breaks the Silence’ on Domestic Abuse
New guidance for employers on supporting staff affected by domestic violence & abuse.
Paternity Leave
Paternity leave allows parents to take time off from their work to have time with their child following a birth.