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When we provide services, we want to make them easy, useful and reliable.
Steps to resolve
When there is an issue in the workplace, employers and employees have a number of options and steps they can take to resolve it, ranging from informal conversations to formal processes and procedures.
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.
Retirement
Older workers can choose when they retire and can take any occupational pension they’re entitled to. Usually the employer cannot force an employee to retire.
Public holidays and bank holidays
Employees are not automatically entitled to paid time off for bank and public holidays.
Mediation Explained
Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
The Living Wage
The real Living Wage is based on the cost of living and is voluntarily paid by employers.
Advice on Recruitment, Selection and Induction
This booklet is designed to provide employers with guidance in carrying out recruitment, selection and induction activities.