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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Unfair dismissal claim
There are several ways a dismissal could be considered unfair.
Employment Document Toolkit - How to Register - Demo Video
This video provides step by step instructions on how to sign up to our new, free, online employment document toolkit.
Insolvency Information Pack
April 2024
- HAVE YOU LOST YOUR JOB?
- IS YOUR EMPLOYER EXPERIENCING FINANCIAL DIFFICULTIES?
- HAS THIS RESULTED IN YOU NOT RECEIVING PAYMENTS OWED E.G. NOTICE/REDUNDANCY PAY, HOLIDAY PAY, WAGES?
- ARE YOU UNSURE OF WHAT YOU SHOULD DO NEXT?
Advice on Recruitment, Selection and Induction
This booklet is designed to provide employers with guidance in carrying out recruitment, selection and induction activities.
Who we are
The Labour Relations Agency (the Agency) was established in 1976 with responsibility for promoting the improvement of employment relations in Northern Ireland. It is independent and publicly funded.
Labour Relations Agency Accessibility Statement
Accessibility statement for www.lra.org.uk
This accessibility statement applies to the website of the Labour Relations Agency.
Advertising the job
An employer has an obligation to ensure that recruitment advertising is carried out in a non-discriminatory manner.
Industrial action
This section includes information on official industrial action; unofficial industrial action; repudiation of industrial action; and lawful industrial action.
Redundancy pay
The statutory redundancy payment scheme aims to ensure that people who are dismissed through no fault of their own receive compensation. Employees who meet certain requirements are statutorily entitled to a lump sum from their employer.