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Board Practice and Standing Orders
This document provides the updated Practice and Standing Orders for the Board of the Labour Relations Agency, effective 1 April 2022.
Estimating the costs of workplace conflict in Northern Ireland
Workplace conflict has a negative impact on organisational performance and the working experiences of those involved. Research commissioned by the Labour Relations Agency on workplace conflict in Northern Ireland suggests that disputes took up valuable time and eroded organisational culture.
These challenges have arguably become more acute in the wake of the Covid-19 pandemic with pressure on recruitment, retention, engagement and productivity.
However, leaders and policymakers may underestimate the strategic importance of managing conflict at work. Conflict management is often unseen – taking place in the shadows and behind closed doors. Until recently, lack of visibility has been exacerbated by a lack of robust data. This analysis of the costs of workplace conflict in Northern Ireland finds that 37% of workers experience conflict each year at a cost of £851m.
The report in full can be found below, while our podcast on the topic can also be found here.
Panel of Arbitrators
The Labour Relations Agency works with a panel of independent arbitrators who specialise in different areas and who will chair an independent appeal panel.
Promoting Equality in Employment for Women Affected by Menopause
This guide has been developed in partnership with the Equality Commission and Northern Ireland Committee of the Irish Congress of Trade Unions.
Customer Service
This page sets out how the Labour Relations Agency strives to deliver excellent customer service. It also provides the resources we use to support our work.
Webinar - Variation of Contract
This webinar provides a summary of what you need to know about varying a contract of employment.
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
Escalating unresolved issues
Some issues in the workplace cannot be resolved informally so it is important that there is a fair and clear escalation process where each side meets their responsibilities. The Labour Relations Agency can offer information, flowcharts and codes of practice to help. We also offer confidential and impartial conciliation, mediation and arbitration services to help parties resolve issues without needing to go to tribunal.
The Agency is a public body with statutory responsibilities so there is no charge for our services.