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No 78 The Social Security Benefits Up-rating Order (Northern Ireland) 2014
This Order makes changes to social security benefits related to employment such as Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP).
No 69 The Social Security Benefits Up-rating Order (Northern Ireland) 2013
This Order makes changes to social security benefits related to employment such as Statutory Sick Pay (SSP) and Statutory Maternity Pay (SMP).
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
No 897 The Statutory Sick Pay Percentage Threshold (Revocation, Transitional and Savings Provisions ) (Great Britain and Northern Ireland) Order 2014
This Order comes into operation on 6/4/14 by effectively abolishing the Percentage Threshold Scheme (PTS) which allowed employers to claim reimbursement of their costs when the amount of Statutory Sick Pay (SSP) paid exceeded 13% of their National Insurance contribution liability to Her Majesty's Revenue and Customs (HMRC).
No. 40 The Social Security Benefits Up-rating Order (Northern Ireland) 2020
This Order alters the rates and amounts of certain social security benefits and other sums from a variety of dates in early April 2020. In relation to employment the rates in these regulations cover - Statutory Sick Pay, Maternity Pay, Paternity pay and Parental pay.
Pay and wages
Employees and workers receive some form of payment in return for the work they do.
No 102 The Statutory Shared Parental Pay (Parental Order Cases) Regulations (Northern Ireland) 2015
These Regulations, as of 15/3/15, modify the Statutory Shared Parental Pay (General) Regulations (Northern Ireland) 2015 in cases where a person has applied with another person for a parental order under section 54 of the Human Fertilisation and Embryology Act 2008. Under that section a court may make an order providing for a child of a surrogate mother to be treated as the child of the applicants for the order if certain conditions are satisfied.