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Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Equity, Diversity and Inclusion Strategy to 2025
This Equity, Diversity and Inclusion Strategy provides a road map as to how LRA will drive systemic change and build a diverse, inclusive environment in which our personal differences are cherished and where everyone can thrive.
Webinar - Essentials of Employment Law and Role of the Labour Relations Agency
This webinar provides an outline of the key aspects of employment law in Northern Ireland and the role of the Labour Relations Agency in helping employers and employees to understand their legal rights and responsibilities.
Practical Guide to Hybrid Working - LRA - October 2021
This practical guide offers support to those considering introducing hybrid working in their organisations. It sets out the key considerations and offers a sample policy. Free to download.
Business Plan for 2024-25
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.