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Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
EC Bulk Spreadsheet Portal Template
This spreadsheet should be completed and uploaded via the portal to notify multiple cases relating to both EC (employee-led) notifications and NON ET (employer-led) requests.
Latest News
Keep up to date with the latest in employment relations in Northern Ireland
Leaflet 3. Recruiting People
February 2016
Hiring employees, if done badly, can be costly.
Sexual Harassment Guidance - March 2024
This guide has been developed in partnership with the Northern Ireland Committee for the Irish Congress of Trade Unions (NIC-ICTU). It has been endorsed by Women in Business. The guide is designed for employers, employees and their representatives and aims to help eradicate sexual harassment from the workplace.
Webinar - Parental Bereavement Leave and Pay
This short webinar provides all the key information employers and employees need to know about Parental Bereavement Leave and Pay legislation which came into effect in Northern Ireland on 6 April 2022.