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Study or training

Employees aged 16 or 17 who have not achieved a certain standard in their education or training have the right to reasonable time off with pay to study or train for a relevant qualification which will help them towards that standard.

Job Hunting or to Arrange Training when Facing Redundancy

An employee who is being made redundant and who has been continuously employed by the same employer for at least two years is entitled, whilst under notice, to take reasonable time off with pay within working hours to look for another job, or to make arrangements for training for future employment.

Redundancy Ready Reckoner

Redundancy Flowchart

Disciplinary or grievance hearings

Workers have the right to take paid time off during working hours to accompany fellow workers employed by the same employer to certain disciplinary and grievance hearings.

Index Of Employment Related Statutes For Northern Ireland

An Index of Employment Related Statutes for Northern Ireland categorised by year.

Customer Complaints Policy and Procedure

We are committed to providing a high standard of service to you every time you contact us. We do recognise however, that occasionally we will not live up to your expectations or our promises. If this happens we want to hear from you so that we can explore what went wrong and try to find a solution.

If you want to make a complaint about any aspect of our services you will find contact details below. Please note that any complaint must be made within six months of the date on which the incident happened. Your feedback is important to us as it helps us to improve our services.