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This guide is designed primarily for medium-sized organisations in Northern Ireland but the core principles apply as much to small and micro-employers as well as multi-nationals.

This webinar aims to help employers understand their duties and responsibilities and to promote good employment practice. It includes an overview of the statutory flexible working process from employee request, the right of accompaniment, the right of appeal through to communication of the final decision. 

When we provide services, we want to make them easy, useful and reliable.

November 2021

This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures. 

Arbitration

Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.

This guidance is for all employers in the public, private and voluntary sectors. It has been developed by a working group co-chaired by Sir George Quigley and Nigel Hamilton and comprising representatives of Government departments, the Irish Congress of Trades Unions, the Confederation of British Industry and a representative group of ex-prisoners.