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Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
Current Vacancies - Working for the Labour Relations Agency
Our role is to improve employment relations in Northern Ireland and our core business is the delivery of responsive advisory and dispute resolution services.
504 Fair Employment (Specification of Public Authorities) (Amendment) Order (Northern Ireland) 1996
The Order amends the 1989 Order of the same name which specifies a number of persons or bodies as public authorities for certain purposes under the Fair Employment (Northern Ireland) Act 1989 and provides for persons who are to be treated for such purposes as employees of some of these authorities. (see Schedules)
424 Fair Employment (Specification of Public Authorities) (Amendment) Order (Northern Ireland) 1998
This Order amends the 1989 Order of the same name which specifies a number of persons or bodies as public authorities for certain purposes under the Fair Employment (Northern Ireland) Act 1989 and provides for persons who are to be treated for such purposes as employees of some of these authorities (see Schedules).
No. 297 The Additional Paternity Leave Regulations (Northern Ireland) 2010
These Statutory Rules introduce Additional Paternity Leave and Pay, giving eligible employees (usually fathers) a right to take up to six months’ leave from their employment to care for a child, if the child’s mother or (in the case of adoptions) the primary adopter returns to work without exercising their full entitlement to maternity leave.
No. 421 Fair Employment (specification of public authorities) (Amendment) Order (Northern Ireland) 2001
This Order amends the 2000 Order of the same name which specifies a number of persons or bodies as public authorities for certain purposes under the Fair Employment and Treatment (Northern Ireland) Order 1998 and provides for the persons who are to be treated for such purposes as employees of some of these authorities (see schedules).
Harrassment and Bullying at Work - Promoting an Inclusive Workplace
This guide outlines the steps to building an inclusive workplace and includes signposts to other guidance published by the Equality Commission and the Labour Relations Agency.
The guidance is designed to be of practical use to employers, trade unions or employee representatives when developing and implementing policies in the areas of harassment and bullying.