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Labour Relations Agency launches all new Employer Toolkit for NI businesses
Free advice and document guidance now online…from managing bullying to menopause transition in the workplace
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.
Advice on Non-union Representation in the Workplace
This guide is for employers and non-union workplace representatives. It gives advice on the provision of time off, training and facilities to enable non-union representatives to carry out their duties. It covers statutory and non-statutory representatives.
Types of contracts
In addition to contracts of employment, a number of other types of contracts exist.
Flexible working - the essence of a ‘good job’?
“Redefining the concept of a ‘good’ job, which embraces flexibility in all its forms, is a necessity if we’re to achieve a more inclusive and productive economy.”
Respectful Conversations Podcast and Guide
Our 'Respectful Conversations' podcast has been produced in partnership with Diversity Mark to support employers who want to encourage respectful conversations at work.
This is the third podcast in our Challenging Workplaces series.
1995-1999
Index of employment-related statute (Acts and Orders) 1995-1999
Sharp rise in redundancy enquiries to the Labour Relations Agency
Our Workplace Information Service have observed a notable surge in enquiries from both employees and employers regarding redundancy.
Guide to LRA Services (Cantonese Translation)
November 2011
Guide to LRA Services (Polish Translation)
November 2011