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Business Plan 2018-19
Key Governance Documents
Business Plan 2017-18
Key Governance Documents
Business Plan 2016-17
Key Governance Documents
Business Plan 2015-16
Key Governance Documents
Business Plan 2012-13
Key Governance Documents
Business Plan 2013-14
Key Governance Documents
Customer Complaints Policy and Procedure
This document sets out what to do if you have a complaint about the services we have provided at the Labour Relations Agency.
We updated this customer complaints policy and procedure in February 2023.
No.426 Employment Equality (Sex Discrimination) Regulations (Northern Ireland) 2005
These Regulations implement the latest in a series of Equality related Directive Requirements.
About the Labour Relations Agency
We provide a free, impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.
No.292 Regulation of Investigatory Powers (Prescription of offices, ranks and positions) Order (Northern Ireland) 2002
This Order sets out offices, ranks and positions for the purposes of the 2000 Act. This prescribes designated persons who may grant authorisations.