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Keep up to date with the latest in employment relations in Northern Ireland
Employee grievances
November 2021
This Information Note provides guidance on general principles in relation to employee grievances. It is not a substitute for the Agency’s Code of Practice on Disciplinary and Grievance Procedures.
Flexible Futures Conference - March 2024
Our Flexible Futures conference, organised in partnership with Timely Careers and supported by the Department for the Economy, took place in Stranmillis College on 14 March 2024. It brought together several key speakers from Government, business and academia to present the rationale and the personal, business and economic benefits of flexible working.
Conciliation Explained
If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.
We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.
No. 24 Employment Rights (Increase of limits) Order (Northern Ireland) 2002
This Order increases the limits (as of 10/3/02) applying to certain awards of Industrial Tribunals and other awards. Examples include: "capped" weeks pay £250, guaranteed payment £17.00, Unfair dismissal limit £52,600.
Industrial action
This section includes information on official industrial action; unofficial industrial action; repudiation of industrial action; and lawful industrial action.
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment)
Joint Declaration of Protection (for Dignity at Work and Inclusive Working Environment) launched by the NI Employment Relations Roundtable.
Service Standards
The Agency's service standards are set out in our Customer Charter. Any complaint about the delivery of an Agency service can be brought to a Director of the Agency.
We will fully investigate the complaint and respond within ten working days. If the person complaining is not satisfied with the response he/she can raise it with the Chief Executive who will reply within ten working days.
If the individual is still not satisfied he/she can refer the matter to the Ombudsman. A copy of the Agency’s Customer Complaints Procedure, which includes guidance on raising a complaint is available from the Agency or can be downloaded here.