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Conciliation Explained

If someone has lodged a claim to the tribunal about their employment rights a copy is sent to the Labour Relations Agency.

We have a legal duty to offer Conciliation in most cases when someone has a complaint about their employment rights even if no claim has been made to the Tribunal service.

Collective Conciliation Explained

Collective Conciliation is facilitated or assisted negotiation where an Agency conciliator helps employers and employees (normally via trade unions) to try to reach mutually acceptable settlements of their collective disputes.

Social Media House Rules

Guidance for friends and followers of LRA social media accounts.

The Labour Relations Agency has a number of social media accounts including Facebook, Twitter, Linked In and You Tube. We do not endorse any private companies or individuals even if we're 'friends' with or 'follow' their social media accounts.

We reserve the right to delete posts or comments from our social media channels without warning if we believe they:

- are defamatory or libellous;

- breach Data Protection Regulations;

- use obscene or foul language;

- are distasteful, offensive or antagonistic;

- are political or electioneering in nature; or

- are advertising or promotional in nature without the prior agreement of the Labour Relations Agency.

Any persistent offenders may be blocked without prior notice.

The Labour Relations Agency's decision is final.

Trade unions

The Industrial Relations (Northern Ireland) Order 1992 defines a trade union as “an organisation (whether permanent or temporary) which … consists wholly or mainly of workers of one or more descriptions and is an organisation whose principal purposes include the regulation of relations between workers … and employers or employers’ associations.

Managing the Performance of Your Employees

Effective performance management can bring about many benefits to your business, including improved staff performance, greater productivity and stronger employee engagement.

Mediation Explained

Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.

Preventing relationship problems

The best way to prevent relationship problems is to have policies and procedures that are fair, constructive and clear and there should be constructive communication to address issues as quickly as possible. We can help you to check if your policies and procedures are in line with best practice.

However, where relationships have been damaged by events in the workplace, the Labour Relations Agency can provide impartial and confidential mediation, conciliation or arbitration support to help resolve the situation.