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Labour Relations Agency Customer Charter
This publication explains the standards you can expect from us when you use any of our services.
We want to hear what you think of our Charter and our services. This document also tells you how to provide feedback to us.
Code of Practice on Disciplinary and Grievance Procedures - 3rd April 2011
This publication sets out how to manage discipline and grievance processes in line with legal requirements and best practice.
No. 163 The Disability Discrimination Act 1995 (commencement No. 7) Order (Northern Ireland) 2001
This Order brings into operation aspects of the Disability Discrimination Act 1995 relating to taxi drivers (taking guide dogs/hearing dogs), Departmental papers regarding exception applications and appeals.
287 Code of Practice (Redundancy Consultation and Procedures) (Appointed Day) Order (Northern Ireland) 1998
This Order stipulates 1st October 1998 as the date thereupon the Code comes into effect.
No 174 The Rehabilitation of Offenders (Exceptions) (Amendment) (No. 2) Order (Northern Ireland) 2014
This Order comes into operation on 1/8/14 and amends the Rehabilitation of Offenders (Exceptions) Order 1979.
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No 65 The Statutory Sick Pay (Maintenance of Records)(Revocation) Regulations (Northern Ireland) 2014
These Regulations come into effect from 6/4/14 and effectively they revoke Regulation 13 of the old 1982 Regulations regarding the keeping of records concerning the payment of Statutory Sick Pay (SSP) to be retained by employers.
Arbitration Explained
Arbitration
Arbitration involves an independent and impartial person called an arbitrator (acting alone or chairing a panel) being appointed by the Labour Relations Agency to make a decision on a dispute. This decision is based on the evidence presented by the parties to that dispute.