Certificate in Effective Line Management Practice

The Labour Relations Agency is delighted to offer the Autumn 2022 programme of the Certificate in Effective Line Management Practice.

Effective line managers positively contribute to productive organisations by reducing staff turnover, successfully managing absence and limiting lost working days while positively contributing to performance management and ensuring that employees and their skills are fully developed. 

In recognising the fundamental role of the modern line manager the Labour Relations Agency has developed the ‘Certificate in Effective Line Management Practice’ to equip managers with the people management knowledge and skills they need to be successful in their role and to foster a positive employment relations environment.

Who is this for?

The programme is for new line managers.  It will suit employees new to a management grade, and experienced technical/specialist employees who are managing people for the first time. 

What will it cover?

The programme will give you confidence in your ability to implement employment policies and practices to ensure employees are treated fairly and consistently.

It covers core responsibilities of people managers:

• Having difficult conversations
• Conducting investigations
• Supporting mental health in the workplace
• Managing employee attendance
• Managing performance
• Dealing with disciplinary or grievance matters
• Handling conflict at work

How much will it cost?

It’s free.  The Labour Relations Agency does not charge for any services.

Is the programme delivered online?

Yes – this allows people to attend no matter where they work in Northern Ireland.  You will need access to a laptop with a working camera and microphone so that you can engage fully with the other participants.  The group is deliberately small so that everyone can get to know each other over the eight sessions.  We require you to join from a quiet space free from interruptions.

What is my time commitment?

Four days.  The programme is intensive, interactive and practical.  We will deliver two sessions per day, one day per week, over four weeks.  Each session lasts around two hours.  You will need the support of your own line manager to guarantee your attendance and protect the time.

So when is the next programme?

It starts very soon - Thursday 10th November 2022.  There are eight sessions across four dates and you need to be able to attend all of them:

• Thursday 10th November
• Thursday 17th November
• Wednesday 23rd November
• Thursday 1st December

Time | Session 1 - 10.00am - 12.00 noon | Session 2 - 1.00pm - 3.00pm.

I’m interested – what’s next?

1.  Are you new to managing staff?
2.  Are you available to attend on all of the current programme dates?
3.  Do you have access to a laptop with working camera and microphone?

If your answer is YES to all three questions above - book your place online today and we’ll be in touch soon.

Places are limited to 25 participants in total, with up to two employees per organisation.  We may have to restrict places if the course is over-subscribed.